Refund Policy

Last updated: July 31, 2026

Thank you for purchasing a product from creativebaylabs.com. Please review this policy before completing your purchase.

Refund Period

Refund requests may be considered within 14 days of the original purchase date. Change “14 days” here to match your final business policy.

Eligibility

A refund may be considered when the product has a verified technical defect that prevents normal use and our support team is unable to provide a reasonable solution.

Before Requesting a Refund

Please contact support with the product name, order details, website environment, screenshots and a clear description of the problem. We may ask you to complete reasonable troubleshooting steps.

Non-Refundable Situations

• Change of mind after downloading or activating the product
• Failure to review product requirements or documentation
• Conflicts caused solely by unsupported or modified third-party software
• Renewals where cancellation was not completed before renewal
• Services or custom work already delivered

Approved Refunds

Approved refunds are returned through the original payment method. Processing time depends on the payment provider and bank.

Licence Deactivation

When a refund is approved, associated licence keys, downloads, updates and support access may be disabled.

Questions may be sent to vikramvaigankar@gmail.com.